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Contact Information

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Email

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hello@archgyan.com

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Available Monday-Friday, 9AM-5PM EST

Partnership Inquiries

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partnerships@archgyan.com

Purchases and billing support

Archgyan, operated by Maria Simon (Founder)

446, 5th Main, 5th Block, HBR Layout, Bangalore 560043, India

Archgyan provides architecture and BIM education, online subscription access, and digital resources. All products are delivered online; we do not ship physical goods.

For missing access, cancellations, refunds, or payment errors, email support@archgyan.com. Include your account email, product name, and payment reference. Do not send passwords or card details.

Billing and refund requests are reviewed within 2 business days. You can also use the contact form on this page.

Response Times

General Inquiries: Within 24 hours
Technical Support: Within 12 hours
Partnership Inquiries: Within 48 hours